What is FreshpingBot?
FreshpingBot is a website monitoring bot operated by Freshworks that checks website availability and uptime. Website owners using Freshping will see this bot in their server logs during automated uptime checks and performance testing. Agent Analytics can track when it visits your website.
Category
Expected Behavior
FreshpingBot's traffic is as regular as a cron job, because it usually is one. Uptime monitors hit the same endpoint every few minutes, while performance and audit tools run deeper scans on demand. Expect narrow, repetitive access to specific pages rather than crawling.
Overview
| Operated By | Freshworks |
| Expected To Follow Robots.txt | No |
| Insights Last Updated | July 6, 2026 |
Robots.txt Blocked Percentage
Country of Origin
Robots.txt Blocking Trend
As of July 6, 2026, 0% of top websites block FreshpingBot in their robots.txt files.
Overall Developer Helper Traffic
As of July 6, 2026, 0.6% of all web traffic came from developer helpers.
This data reflects agent visits measured across thousands of websites using Agent Analytics, combined with daily scans of the world's top 1000 websites and their robots.txt files.
FreshpingBot's User Agent
| User Agent | FreshpingBot/1.0 (+https://freshping.io/) |
Access other known user agents and IP addresses using the Enterprise API.
How To Block FreshpingBot
Add this rule to your robots.txt file to request that FreshpingBot not access your website. You can customize which pages are blocked by swapping out / for a different path.
User-agent: FreshpingBot # https://knownagents.com/agents/freshpingbot
Disallow: /Frequently Asked Questions
Should I Block FreshpingBot?
Only if nobody you work with uses it. FreshpingBot is the kind of tool a team points at its own site for uptime checks, performance tests, and audits. If someone on your team relies on it, blocking it silently breaks their monitoring. Almost none of the top websites we track have robots.txt rules for FreshpingBot right now.
Does FreshpingBot Respect Robots.txt?
No. FreshpingBot is not expected to honor robots.txt, so a disallow rule only states your preference. Enforce the block with firewall or server rules, then confirm in Agent Analytics that its requests actually stop.
Does FreshpingBot Access Private Content?
Only if its owner sets that up. Monitoring tools check whatever they are configured to check, which can include staging sites and private health endpoints when a team grants access. Uninvited, FreshpingBot sees only public pages.
Why Is FreshpingBot Visiting My Website?
Someone pointed FreshpingBot at your site, most likely your own team. Uptime monitors, performance testers, and audit tools only visit the sites they are configured to watch.
How Can I Tell if FreshpingBot Is Visiting My Website?
Agent Analytics tracks FreshpingBot visits in real time alongside every other known AI agent, crawler, and scraper. You can also check your server logs for requests whose user agent string contains "FreshpingBot". Look for regular checks of the same pages or endpoints, often minutes apart. Keep in mind that FreshpingBot doesn't publish a verification method, so any client can claim its user agent string and a log match is a hint rather than proof.